FAQs
Find quick answers to common questions about Vitafurni product specifications, customization options, ordering process, shipping details, and after-sales service. Our FAQ helps customers understand key information faster, making product selection, purchasing, and project planning easier, clearer, and more efficient.
Trousers Rack 0601001
Can I customize if my wardrobe width is not a standard size?
The regular version covers standard wardrobes with widths of 600/700/800/900mm. If your cabinet is a non-standard size, we support size customization service. You can contact customer service to provide your internal cabinet size, and we will adapt an exclusive solution for you.
Can the hanging strips be moved and adjusted? Can I use fewer hanging strips if I have fewer trousers?
Yes, the hanging strips are movable design, the position can be freely moved and adjusted, excess hanging strips can be pulled out directly, which fully meets the needs of different storage quantities.
Is the leather easy to peel? Is it easy to maintain?
We use high-quality wear-resistant leather wrapping, which fits tightly and is not easy to peel. Daily stains can be cleaned by wiping with a wet rag, which is very easy to maintain.
Will the trousers wrinkle when hung here? Will it leave clip marks?
We adopt a straight hanging design wrapped in leather, no folding and no clamping with trouser clips is required. The trousers hang naturally, no creases and no clip marks will be left, perfectly protecting the shape of the trousers.
Do you support bulk purchase? Can I do OEM customization?
We are the original production factory, supporting full-category OEM/ODM customization, including logo printing, packaging customization, size/function customization, etc. For bulk purchase/engineering orders, you can contact the account manager to obtain exclusive quotations and cooperation plans.
What are the requirements for the cabinet for installation?
It can be installed as long as the cabinet depth ≥515mm, the internal cabinet height ≥65mm, and the internal cabinet width meets the requirements of the selected specification. It is suitable for most wardrobe drawers and shelf cabinets, no special modification is required.
Drawer Organizer Systems 0604003
Can the small box inside be taken away? Can I take it out to put larger jewelry?
Yes, the product adopts a removable box-in-box design. The built-in small jewelry storage box can be taken out as a whole, freeing up space for larger accessories such as sunglasses, hair bands and necklaces. It has high flexibility and can meet different storage needs.
Do you support bulk purchase and OEM customization?
We are the original production factory, supporting full-category OEM/ODM customization, including logo printing, packaging customization, size/structure/function customization, etc. For bulk purchase/engineering orders, you can contact the account manager to obtain exclusive quotations and cooperation plans.
Can I customize if my wardrobe drawer is not a standard width?
The regular version covers standard drawers with widths of 600/700/800/900mm. If your drawer is a non-standard size, we support size customization service. You can contact customer service to provide your internal cabinet size, and we will adapt an exclusive solution for you.
Will the leather lining scratch my jewelry?
We use high-quality microfiber leather lining with delicate and soft texture, which is skin-friendly. It will not scratch jewelry, but also buffer collisions, prevent valuable jewelry from being scratched and worn, slow down metal oxidation, and better protect your jewelry.
Does the version with light need to be charged frequently?
The version with light uses low-power LED design, the built-in large-capacity battery version can last for more than 6 months after one charge, no frequent charging is required, and it is very convenient to use. You can also choose the external power supply version to meet different usage habits.
What are the requirements for the drawer for installation? Can ordinary drawers be installed?
It can be installed as long as the cabinet depth ≥480mm, the internal cabinet width meets the requirements of the selected specification, and the internal clear height of the drawer ≥70mm. It is suitable for most finished and custom wardrobe drawers, no special modification is required.
Wall Cabinet Systems 0501017
Does the voice control version need to be connected to the Internet? Can I customize the wake-up word?
The voice control is offline local recognition, no WiFi connection is required, and you don't have to worry about being unable to use it when the network is disconnected; the default wake-up word is "Hello Vita", and batch orders support custom exclusive wake-up words.
Do you support OEM? Is there a discount for bulk engineering procurement?
We are the original factory, support full-category OEM/ODM customization, including logo printing, packaging customization, function customization, etc. For engineering orders/bulk procurement, you can contact the account manager to obtain exclusive quotations and cooperation plans.
How heavy items can it hold?
The recommended maximum load is 15kg when placed evenly, which can meet the storage needs of daily seasonings, tableware, dry goods and other items, which is completely sufficient.
Is the noise loud during lifting? Will it be noisy?
Driven by a silent servo motor, the operating noise is ≤35dB, which is equivalent to the volume of a library environment, almost imperceptible in daily use, and will not disturb the home environment.
Do I need to reserve a power supply to install this lift organizer?
Yes, the product is electrically driven, and a conventional 5-hole socket needs to be reserved in or near the cabinet for power supply. The rated power is only 24W, the power consumption is extremely low, and there is almost no electricity burden for daily use.
My wall cabinet is not a standard size of 600-1000mm, can I use it?
The regular version covers standard wall cabinets with a width of 600-1000mm. If your wall cabinet is a non-standard size, we support customization services. You can contact customer service to provide your internal cabinet size to adapt to an exclusive solution for you.
Is the anti-collision function sensitive? Will it stop when it hits dishes?
Built-in high-sensitivity pressure sensing system, when the resistance ≥5N is encountered during lifting, the rebound will be triggered. It will stop immediately and rebound when it hits dishes or hands, and will not damage items or pinch hands.
Smart Lifting Systems 0501018
What is the after-sales warranty policy?
The whole machine has a 1-year free warranty, the core lifting motor has a 5-year warranty, and we provide lifetime maintenance parts support. If you have any questions, please contact customer service at any time.
Do I need to modify the original wall cabinet for installation?
As long as your cabinet's inner width, depth, and height meet the requirements of the corresponding specifications, there is no need to modify the original cabinet. You can complete the installation in 1-2 hours according to the steps in the manual, or you can choose our paid on-site installation service.
Will the voice recognition be insensitive due to heavy kitchen fumes?
Our voice recognition module is specially optimized for kitchen fume and noise scenarios, with a recognition accuracy of up to 99%. If the recognition is not sensitive, you can re-record the wake-up word, and it also supports touch/button control, which does not affect normal use at all.
What is the load-bearing capacity? Will it fall when full of heavy objects?
The load-bearing capacity of the standard version is 30 kg, and the upgraded version supports up to 50 kg load-bearing. The full aluminum body with a thickened load-bearing guide rail has passed 100,000 load-bearing lifting tests, so it will not fall at all; please rest assured to use it.
Will my hand get pinched when lifting?
The product is equipped with an obstacle stop function; it will stop running immediately when it hits any obstacle during lifting. No need to worry about the risk of hand pinching; it is safe for families with the elderly and children.
Wall Cabinet Systems 0501016
Will it shake during lifting? Is the load-bearing capacity enough?
It adopts a triangular mechanical arm support structure, which runs stably without shaking left and right. The overall aluminum alloy material has strong load-bearing capacity. It is recommended that the total weight of evenly placed items does not exceed 10kg, which fully meets the storage needs of daily seasonings and dry goods.
Can I customize if my wall cabinet width is not a standard size?
The regular version covers standard wall cabinets with a width of 500-900mm. If your wall cabinet is a non-standard size, we support size customization service. You can contact customer service to provide your internal cabinet size, and we will adapt an exclusive solution for you.
Does the version with light need to reserve a power supply?
Yes, the version with light needs to reserve a 5-hole socket in the cabinet for power supply. The power is extremely low, and there is almost no power consumption burden for daily use.
Do you support bulk purchase and OEM customization?
We are the original production factory, supporting full-category OEM/ODM customization, including logo printing, packaging customization, size/function customization, etc. For bulk purchase/engineering orders, you can contact the account manager to obtain exclusive quotations and cooperation plans.
Is it troublesome to clean? Is it suitable for kitchen environment?
The whole is made of aluminum alloy, which is moisture-proof, rust-proof and oil-proof. Daily stains can be cleaned only by wiping with a wet rag, which is very suitable for the oily and humid kitchen environment.
Can it really hover at any position after pulling down? Can the force be adjusted?
Yes, the product supports free hovering at any height, and the supporting force can be adjusted according to the total weight of the items in the basket, ensuring stable hovering without slipping under different loads.
Wall Cabinet Systems GZ04
Is it troublesome to clean?
The basket is made of tempered glass, and the frame is made of aluminum alloy, which is waterproof and oil-proof. It can be cleaned only by wiping with a wet rag, which is very convenient.
Is there loud noise when lifting?
Driven by a servo motor, the operating noise is lower than 35 decibels, almost making no noise, and will not affect the daily home environment.
How does the anti-pinch function work?
Built-in pressure sensing module, if it touches items or human body during lifting, it will stop immediately and rebound a distance in the opposite direction to avoid pinching or crushing items.
My corner wall cabinet is not 600mm wide, can I install it?
The current regular model is suitable for 600 mm wide corner cabinets, and the required internal cabinet clearance is ≥ 554*554 mm. If your cabinet size does not match, you can contact customer service for a custom service consultation.
Do I need to reserve a power supply to install this lift organizer?
Yes, the product is electrically driven, and a 5-hole socket needs to be reserved in or near the cabinet for the power supply. The power is extremely low, and the power consumption is negligible.
How heavy items can it hold?
The recommended maximum load is 12kg, which is completely sufficient for placing daily seasonings and small kitchen utensils. Just place the items evenly.
Drawer Organizer Systems 0604010
Is the leather lining easy to get dirty? Is it easy to take care of?
We use wear-resistant and stain-resistant microfiber leather. Daily dust and slight stains can be cleaned by wiping with a wet rag. Oil stains can be wiped with neutral detergent. It is waterproof and oil-proof, very easy to take care of.
Is the slide damped? Will it shake when pulled?
It is standard equipped with silent damping buffer slides, the pulling is smooth without jamming, and the closing has built-in buffer without collision. The aluminum alloy frame structure is sturdy, and the pulling will not shake under uniform load, which is very stable.
What are the requirements for the cabinet for installation?
It can be installed as long as the cabinet depth ≥515mm, the clearance between shelves ≥60mm, and the internal cabinet width meets the requirements of the selected specification. No special modification is required, and it is suitable for ordinary wardrobes.
My wardrobe is a non-standard width of 650mm, can I use it?
The regular version covers standard cabinets with a width of 600/700/800/900mm. If your cabinet is a non-standard size, we support customization services. You can contact customer service to provide your internal cabinet size to adapt to an exclusive solution for you.
Do you support bulk purchase? Can we put our brand logo on it?
We are the original production factory, supporting full-category OEM/ODM customization, including logo printing, packaging customization, function/size customization, etc. For bulk purchase/engineering orders, you can contact the account manager to obtain exclusive quotations and cooperation plans.
Can the internal grid be removed? I want to put larger accessories.
Yes, the internal grid is detachable. After removing all of them, it is a flat large tray, which can place large items such as belts, sunglasses, wallets, silk scarves, etc., with high flexibility.
FAQs
What is your minimum order quantity?
MOQ varies by material and product type; standard cases start from 300–1000 sets.
What is the minimum order quantity (MOQ) for custom kitchen baskets?
Vitafurni offers flexible production, supporting small-batch runs for prototypes as well as large-scale manufacturing. MOQ depends on design complexity and materials—contact us for a precise quote.
Can I customize the size, material, and surface finish?
Yes! Vitafurni provides full OEM & ODM customization, including:
Size & dimensions
Materials: stainless steel, aluminum, zinc alloy
Surface treatments: anodizing, powder coating, electroplating, brushing, etc.
What are your standard lead times for mass production?
Generally 30–45 days after sample approval.
How long does it take to produce samples?
Typically 3–7 working days, depending on design complexity.
Trousers Rack 0603004
Will it get stuck or shake when rotating?
It adopts a double-bearing rotating structure, and the thickened carbon steel main pole is fixed stably. As long as the items are placed evenly, the rotation is very smooth and silent, and it will not get stuck or shake.
My corner cabinet is not a standard size of 800800mm, can I use it?
The standard version fits 800800mm corner cabinets. If your cabinet is a non-standard size, we support customization services. You can contact customer service to provide your internal cabinet size to adapt to an exclusive solution for you.
Do you support bulk purchase? Can we put our brand logo on it?
We are the original production factory, supporting full-category OEM/ODM customization, including logo printing, packaging customization, function/size customization, etc. For bulk purchase/engineering orders, you can contact the account manager to obtain exclusive quotations and cooperation plans.
Can I only buy the trouser rack or only the storage basket?
Yes, we have multiple configuration models to choose from. Separate clothes hooks, separate trouser racks, 2-tier combinations, and 3-tier full storage baskets can be purchased separately. Please contact customer service for details.
Do I need to drill holes for installation? Will it damage the wardrobe?
You need to drill holes in the wardrobe top panel to fix the main pole, only 4 small holes are needed, which will not damage the overall structure of the wardrobe, and it is very stable after installation.
Can the height of the three tiers be adjusted?
Yes, the installation positions of the three tiers can be adjusted freely up and down. You can flexibly adjust the layer spacing according to storage needs such as the length of pants and the height of bags.
Is the flocked trouser rack easy to stick to hair? Is it easy to take care of?
We use high-density wear-resistant flocking, which is not easy to lose hair or stick to hair. Daily floating hair can be cleaned by rolling with a lint roller, which is very convenient.
Drawer Organizer Systems 0604016
How is the anti-pry performance? What is the difference between it and an ordinary jewelry box?
The interior of the box is made of thickened cold-rolled steel, matched with an electronic lock body. It cannot be opened violently without fingerprint/password. After being embedded in the wardrobe, it is completely invisible when the door is closed. The safety and privacy are much higher than ordinary open jewelry boxes, which is suitable for storing valuables.
Will it not open if it runs out of power?
The display will remind you to charge in advance when the battery is low. Even if it is completely dead, you can connect an external power bank through the Type-C interface for temporary power supply to unlock, and it will not be unable to open.
Does this safe need to be connected to a power cord? Is installation troublesome?
The standard version has a built-in lithium battery, which can be used for about 12 months after a full charge, no power connection required. The freestanding installation can be used directly in the wardrobe, which is very simple; the embedded installation only needs to open the slot and fix it according to the opening drawing, and no wiring is required.
The height of my wardrobe shelf is only 160mm, can it fit?
The height of the product is 155mm, and the shelf clearance ≥165mm can be put in smoothly. If your cabinet size is special, we also support customized sizes. You can contact customer service to provide your internal cabinet size for adaptation solutions.
Do you support bulk purchase? Can we put our brand logo on it?
We are the original production factory, supporting full-category OEM/ODM customization, including logo printing, packaging customization, function/size customization, etc. For bulk purchase/engineering orders, you can contact the account manager to obtain exclusive quotations and cooperation plans.
Can the jewelry grid be taken out separately?
Yes, the jewelry compartment is detachable. After taking it out, the interior is a complete empty box, which can store large items such as passports, property certificates, cash, cameras, etc.
Shoe Storage Systems 0602001
Can this shoe rack store tall boots?
Yes, choose a style with more layers to adapt to a higher cabinet height, and adjust the layer spacing to accommodate tall boots.
Do I need to modify the wardrobe on a large scale for installation?
The standard version only needs to reserve installation positions on the top and bottom panels of the wardrobe, no large-scale modification is required, most custom wardrobes can be adapted, and non-standard cabinets can be customized and adjusted.
Will it shake when rotating? What about the load-bearing capacity?
It adopts 8-bearing precision rotation structure with two-way buffer damping, the rotation is smooth and stable without shaking; it is recommended that the load-bearing capacity of a single layer does not exceed 5kg, and the total load-bearing capacity can reach 60kg, which can meet daily shoe storage needs.
Do you support bulk purchase? Can I customize the brand logo?
We are the original production factory, supporting full-category OEM/ODM customization and bulk purchase, we can provide exclusive quotations and cooperation plans, welcome to customize exclusive products for your brand.
Does the light need to be charged separately?
The standard version is connected to low-voltage power supply, no need to charge, it lights up automatically when pulled out, and turns off automatically when closed, the low-power design does not require frequent maintenance during long-term use.
My wardrobe is not 800mm wide, can I use this shoe rack?
The standard version fits 800mm wide cabinets. If your cabinet is a non-standard size, you can contact customer service to provide the internal cabinet size, and we can customize an exclusive adaptation solution for you.
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